All online appointments have been removed with immediate effect in line with guidance from NHS England. This is to reduce the risk of a patient presenting at the surgery with Coronavirus. This service will be reinstated once we are advised it is safe to do so.
We offer face to face and telephone appointments, some of these can be booked in advance (up to 2 weeks). The receptionist will offer you the next available appointment. If your problem is more urgent they will add you to the urgent 'on the day list' and a GP or Nurse Practitioner will call you back that day. They will then assess you and deal with your problem in the most appropriate way (telephone advice, arranging face to face appointment, issuing a prescription).
To allow you to be dealt with in the most efficient way the receptionist may ask you a few questions so that they can make sure you speak to/see the most appropriate clinician in the team (this could be a GP, Nurse Practitioner, physio), sometimes they may redirect you to the pharmacist if this is appropriate.
Nurse appointments can be booked up to six weeks ahead.
The surgery can offer late appointments one night a week. Appointments can be booked up to two weeks ahead with a GP and Nurse. Please ask the receptionist if you wish to book an appointment. Extended hours appointments are available on Thursday evenings.
Please book in by using the self-check in or at reception for all appointments when you arrive and always check with reception staff if you think you have been missed.
Your appointment is for you only. Please do not ask the doctor to see someone else as well during your consultation – make a separate appointment for each patient. Please let us know in good time if you cannot keep an appointment so we can offer it to another patient.
Please remember that you will usually see a nurse for a review of your chronic illness. You do not need to see the doctor as well.
If you wish to have a chaperone present during your consultation with the Doctor or Nurse, please ask at the reception desk before you go in for your appointment, or ask during your consultation.