The surgery is open from 8am-6pm Monday to Friday. The front doors will be be open during this period of time and we will stay open at lunch time, but please be advised we may be running with limited reception staff between 12-2pm so please be patient during these times. Although the surgery opens at 8am, only the emergency line will operate from this time.
Staff and Doctor Training Half Days
We (along with all other practices in County Durham) take part in essential collective training sessions for one half day per month. This is normally the afternoon of every third Thursday of the month.
During these periods, the surgery will be CLOSED from 12 noon to 6pm, and urgent cases will be dealt with via 111.
Since the staff also receive training at these times, there will be no routine telephone lines open either. There will be a telephone message asking callers to dial 111 for problems which cannot wait, or to call the surgery back the following day for routine matters.
Thank you for your understanding over this educational session, we are complying with the best practice guidelines on updating GPs and Staff, and have adopted the Durham CCG standard practice.
The surgery is closed for bank holidays.
There are a range of ways to contact us; the best way to do so will depend both on the nature of your problem and the time of day.